Estimated Shipping Times and Cost
Shipping costs are calculated at checkout and delivery times depends on the destination and courier. Below are estimated shipping times by location after order processing:
- Hong Kong: 1-3 business days
- Macau: 1-3 business days
- China: 2–4 business days
- Taiwan: 4-7 business days
- Singapore: 5–10 business days
- Malaysia: 5–10 business days
- Thailand: 5–10 business days
- Japan: 7–10 business days
- South Korea: 7–10 business days
- United Kingdom: 7–10 business days
- France: 7–10 business days
- Germany: 7–10 business days
- United States: 8–12 business days
- Canada: 8–12 business days
Import duties, taxes, and customs fees are not included in the item price or shipping cost. These charges are borne by customer and are collected by the local customs authority or courier upon delivery. We recommend checking with your local customs office to determine if any additional costs will apply to your purchase.
Order Confirmation
Orders generally ship within 1-3 business days. You will receive a shipping confirmation email containing your tracking number once your parcel has been shipped.
Shipping
All orders are shipped from our warehouse in Hong Kong. Local shipments will be handled by SF Express. International shipments will be handled through SF Express, Fed-Ex, UPS or DHL Express. After your package is dispatched, you'll receive the tracking number via email, allowing you to monitor its progress on the carrier’s website.
International Orders
International orders may require the customer to provide additional information to the carrier in order to ensure delivery. For this reason, you may be contacted via email, phone, or SMS text message to provide these details. The carrier will be unable to deliver your parcel without the additional details requested, and if you do not provide this information your parcel will be returned to our warehouse.