Shipping policy
Estimated Shipping Times and Cost
Shipping costs are calculated at checkout and delivery times depends on the destination and courier. Estimated shipping times by location after order processing:
- Hong Kong: 1-3 business days
- Macau: 1-3 business days
- China: 2–4 business days
- Taiwan: 4-7 business days
- Singapore: 5–10 business days
- Malaysia: 5–10 business days
- Thailand: 5–10 business days
- Japan: 7–10 business days
- South Korea: 7–10 business days
- United Kingdom: 7–10 business days
- France: 7–10 business days
- Germany: 7–10 business days
- United States: 8–12 business days
- Canada: 8–12 business days
Free shipping is available for selected countries:
- Hong Kong: Free shipping on all orders
- United States: Free shipping on all orders over $150, a flat rate of $20 is charged on orders under $150
- China: Free shipping on all orders over $700 RMB, a flat rate of $70 is charged on orders under $700
- Taiwan: Free shipping on all orders
- Macau: Free shipping on all orders over $800 MOP, a flat rate of $40 is charged on orders under $800
Import duties, taxes, and customs fees are not included in the item price or shipping cost. These charges are borne by customer and are collected by the local customs authority or courier upon delivery. We recommend checking with your local customs office to determine if any additional costs will apply to your purchase.
Order Confirmation
Orders typically ship within 1–2 business days. You will receive a Shipping Confirmation email containing your tracking number once your parcel has been shipped.
Shipping
All orders are shipped from our warehouse in Hong Kong. After your package is dispatched, you'll receive the tracking number via email, allowing you to monitor its progress on the carrier’s website.